Job Title : Service Engineer Tier 2

Job Type : Full-Time

Location : Petach Tikva

Reports to : Manager Maintenance Services, EMEA

Responsibilities :

• Provide product & network support to customers in the telecom industry 
• Analyze and handling of cases in complex systems  
• Protocol analysis (ISUP, M3UA, SIP, MGCP) 
• Solving system Complex (HW & SW) issues (Solaris, Linux, Windows) 
• Performing upgrades for customer’s system EMEA region, at site and remotely 

Requirements :

• Knowledge and experience in VOIP protocols and products  
• Experience in technical support  
• English at a High Level (Verbal & Written)  
• High Ambition and self-learning  
• Experience in system ( Linux/Unix/Solaris) – Advantage 
• Knowledge and experience in IP networking (L2/L3) - Advantage 
• B.Sc. Software Engineering or similar - Advantage 

Qualified candidates, please send resumes including salary requirements to