Management Team

Bill Crank

Bill Crank

President and CEO

Bill Crank is the President and Chief Executive Officer. Bill has been with Dialogic since late 2012 and previously served as SVP of Worldwide Field Operations, responsible for sales, channels, business development, services, and global strategy. Prior to Dialogic, Bill was Vice President of Sales & Business Development for Ubiquity Software where he provided the sales leadership and partner strategy to help the company to an IPO and eventual acquisition by Avaya. After Ubiquity, Bill became President of NCI where he drove a significant strategy change that led to an eventual acquisition. He has also held executive management roles as President of Wireless Systems Consulting (acquired by BCI), Executive Vice President of CI Wireless (acquired by EMS Wireless), Vice President Sales & Marketing of Ortel - Wireless Systems Division (acquired by Lucent), and senior leadership roles of increasing responsibility at Allen Telecom Group and Motorola where he started his career. Bill has a BBA in Marketing from Western Connecticut State University and an Engineering background from Motorola’s Fast Leadership Track Program.

John Fusto

John Fusto

Group Vice President, Shared Services

John Fusto is Group Vice President, Shared Services, with responsibility for Finance, Human Resources, Legal, IT and Facilities. John has 40 years of experience, primarily in a controllership role. He joined Dialogic in 2013, after spending eight years as a consultant and close to twenty years at Audiovox Corporation (now Voxx International Corporation), where he was VP Corporate Controller. John has a BS Degree in Accounting from St. John’s University and is a Certified Public Accountant in New York.

Steve Anderson

Steve Anderson

Vice President, North America Sales

Steve Anderson is Vice President of Sales, North America, with responsibility for sales and business development in the US and Canada. He joined Dialogic in 2013, bringing over 25 years’ experience as a senior sales executive at both start-ups and Fortune 500 corporations. Prior to joining Dialogic, Steve was responsible for managing Application Sales at Oracle, where he helped North American service providers generate greater ARPU and subscriber growth. He also held sales management positions at Natural Convergence Inc, Ubiquity Software, P-Cube, 3Com’s Carrier Division, Andrew Corporation, and Motorola. Steve holds a Bachelors degree in Economics and Finance from the University at Albany.

Bryn Tieasdale

Bryn Teasdale

Vice President, EMEA Sales

Bryn Teasdale is Vice President of Sales, EMEA, with responsibility for sales and business development in Europe, the Middle East, and Africa. He is a seasoned sales leader with 25+ years’ experience leading and growing regional and global sales teams. Bryn joined Dialogic in early 2017 from Qwilt Software, an OTT video optimization technology company where he was VP Sales EMEA & Asia. Prior to Qwilt Bryn was WW Sales Lead for DPI, Analytics & Service Control at Cisco, having joined them through their acquisition of P-Cube, where he was GM EMEA. Previously he also spent time with Alteon Web Systems, Siemens and Micom Inc. in positions of increasing responsibility.

Shervin Bakhtiari

Shervin Bakhtiari

Vice President, APAC Sales

Shervin Bakhtiari is Vice President of Sales, APAC, with responsibility for regional sales, channels, and business development. Prior to assuming the VP role at Dialogic in 2018, he spent several months with the Company as a technical and sales consultant in Asia. Shervin has over 20 years of extensive international experience spanning various TMT business and techno-commercial roles. He has held senior positions at both startups and Fortune 500 companies including Actel Consulting, iMediHome, eMotive Communications, Avaya, Ubiquity Software, and Cisco. He is also active in startup innovation advisory, growth, and venture investments. Shervin has a BSEE and MSEE from the University of British Columbia, as well as various post-grad certificates.

Andres Velosa

Andres Velosa

Vice President, CALA Sales

Andres Velosa is Vice President of Sales, CALA, with responsibility for executive leadership and regional sales to enterprise and service providers in Latin America and the Caribbean. He has over 20 years of industry experience and joined Dialogic in 2012. Prior to joining Dialogic, Andres held sales management and business development positions at ECI Telecom, Veraz Networks (merged with Dialogic in 2010), and Lucent Technologies. He held leadership positions at ETB and started his career managing large telecom projects at Siemens. Andres holds a BS in Electronic Engineering from Pontificia Universidad Javeriana in Bogotá, Colombia and an MBA from the University of Miami.

Vicki Hantke

Vicki Hantke

Vice President, Sales Operations and Order Management

Vicki Hantke is Vice President, Sales Operations and Order Management. Prior to assuming the role of Vice President in 2012, she was Director of Sales Operations at Dialogic. Vicki has over 20 years of experience as a business finance executive, and in addition to Dialogic has held financial management positions at Intel Corporation, Prudential Insurance Company, and Deloitte. Vicki holds a Bachelor of Science in Accounting from Penn State University.

Antony Martin

Antony Martin

Group Vice President, Application and Media Processing

Antony Martin is the Group Vice President for the Applications and Media Processing portfolios. He has responsibility for research and development, product line management, and customer services. Antony joined Dialogic in 2009 and has over 20 years’ management and engineering experience in the telecommunications industry. Prior to joining Dialogic he has held CEO, CTO and Engineering Director roles for contact center software and PBX companies. Antony is an Electrical and Electronic Engineering graduate from DeMontfort University, Leicester, UK.

David Philips

David Philips

Group Vice President, Virtualized Infrastructure

David Philips is Group Vice President, Virtualized Infrastructure, overseeing research and development, product line management, operations, maintenance, and delivery. David joined Dialogic as VP of Engineering for the Service Provider Infrastructure Group in 2010 as part of the Veraz Networks acquisition. He has over 20 years’ industry experience, much of it in management roles in engineering, operations, and services. Prior to Dialogic, David was part of the Engineering team in ECI and managed a software group at Veraz Networks.

Stephen Gould

Stephen Gould

Senior Director, Signaling Products

Stephen Gould is Senior Director, Signaling Products and is responsible for product line management, development and support for the Signaling product portfolio. He has over 25 years of telecoms industry experience, ranging from key roles in small startup companies through to Director of Engineering at Intel Corporation. Stephen holds a BSc in Electrical and Electronic Engineering from the University of Bath and is a Chartered Engineer.

Jim Alpaugh

Jim Alpaugh

Vice President, Financial Planning and Analysis

Jim Alpaugh is Vice President, Financial Planning and Analysis, and is responsible for driving business and financial performance improvement. He has over 20 years of business finance experience and joined Dialogic in 2013 as Senior Manager, Financial Planning and Analysis. Prior to Dialogic, Jim spent 13 years at Avaya in a variety of roles including Director of IT Business Management and Senior Manager of Business Management, Avaya Learning & Services R&D. He also held finance positions at Lucent Technologies and AT&T. Jim holds both a Bachelor of Science and MBA in Finance from Rider University.

Norman St.Pierre

Norman St.Pierre

Vice President, Information Technology

Norman St. Pierre is Vice President of Information Technology and is responsible for the management of the global IT organization from an infrastructure and business applications perspective. Norm has over 25 years of IT management experience and joined Dialogic as VP of Information Technology in 2007 as part of the Cantata Technology acquisition. Prior to Cantata, he held a variety of roles including Vice President of Information Technology at Excel Switching and Director of Information Technology at Lucent Technologies and Mercury Computer Systems. Norm holds both a BA in Accounting from University of Massachusetts Amherst and an MBA in Computer Information Systems from Southern New Hampshire University.

Tracey Condra

Tracey Condra

Vice President, Human Resources

Tracey Condra is Vice President, Human Resources where she is responsible for international resource planning, as well as personnel recruitment, development, and retention. Tracey’s promotion to the role of Vice President in 2018 followed over 20 years of growth and development at Dialogic through HR Generalist, Manager, Business Partner and HR Director.