Job Title : Technical Training Developer

Job Type : Full-Time

Location : Petach Tikva

Reports to : Director Systems Architect

Scope :

Build from scratch the various training tools that are/will be used to transfer knowledge throughout the value chain from development (R&D) to the sales team, customer support and end customers. Training can be: frontal, webinar, on-line, self-learning, video based, etc.

Responsibilities :

  • Designs the right syllabus for the right audience on Dialogic SPI products.
  •  Gathering the required information for each product/version and building training based on it.
  • Monitor training efficiency and adopt accordingly
  • Develops 3 types of Training:
    • Frontal Training
    • Webinars
    • Online Training
  • Evaluates and recommend emerging training technology and tools.
  • Collaborate with subject matter experts such as: sales, support engineers, product engineers, etc. to understand, document and teach
  • Write course content, assessments, exercises, test and training best practices
  • Update and maintain worldwide trainees data base

Requirements :

  • 5+ years of experience as technical trainer in the telecom industry
  •  4+ years of experience as training developer in a tech environment
  • Deep understanding of Telecom industry.
  • Familiarity with telecom technical terms, such as:  SIP, IMS, NFV, VoLTE
  • Experience with online training tools
  • Documentation Experience
  • Ability to learn and assimilate technical information quickly
  • Ability to formulate and explain simply complex technological terms
  • Ability to travel up to 10%
  • Preferred: Video editing experience
  • A Bachelor's degree in Computer Science or Software Engineering   - advantage
  • Fluent English
  • Be strongly detail oriented to ensure accurate deliverables and be able to take initiative to meet deadlines
  • Ability to work in multitasking environment and prioritize multiple tasks
  • Ability to work independently and under tight deadlines
  • Service oriented, positive demeanor and 'can-do' attitude

Qualified candidates, please Apply Here with resumes including salary requirements and availability.